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Thematic

Thematic · Founded 2016

Paid · $25,000/year
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About

Thematic specializes in analyzing unstructured feedback (surveys, tickets, chat) to extract actionable themes and sentiment without manual coding. Uses unsupervised learning to uncover patterns, features custom taxonomies, and provides easy dashboards for tracking trends. Purpose-built for CX and support teams.

Features

  • AI sentiment analysis
  • Dynamic theme discovery
  • Unsupervised learning
  • Custom taxonomies
  • Trend dashboards
  • Easy integration
  • No manual tagging needed

Integrations

Support platformsSurvey toolsChat systems

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