AI Products for CX

Front AI

Front · Founded 2013

Paid · $25/person/month

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About

Front is an AI customer support platform designed specifically for teams handling complex, multi-step customer interactions across email, chat, SMS, and more. Features native AI that learns from every message, handles routing and escalation without taking humans out of the loop, and provides visibility across all customer conversations in one shared workspace.

Features

Omnichannel inbox
AI-powered routing
Copilot assistance
Conversation insights
Team collaboration
Smart CSAT measurement
Integration APIs

Integrations

EmailChatSMSZendeskSalesforce100+ tools

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