AI Products for CX

Top Cresta Alternatives & Competitors

Looking for an alternative to Cresta? Here are the best options.

Cognigy logo

Cognigy

NiCE Cognigy

Agentic AI platform for enterprise contact centers with voice and chat automation

EnterpriseCustom
Intercom logo

Intercom

Intercom Inc.

AI agent platform with Fin AI resolving complex queries and integrating seamlessly with helpdesk

Enterprise$39/seat/month
Ravenna logo

Ravenna

Ravenna Software Inc.

AI-native ITSM platform built natively for Slack with conversational ticketing

EnterpriseCustom
Kommunicate logo

Kommunicate

Kommunicate Pvt. Ltd.

AI-powered automation platform reducing ticket volume with intelligent escalation and human oversight

Paid$34/month (Starter plan)
Capacity logo

Capacity

Capacity Inc.

AI-powered support automation platform deflecting 90% of customer inquiries

EnterpriseCustom
Ada logo

Ada

Ada Support Inc.

AI-first customer service platform resolving 80%+ of inquiries autonomously with reasoning engine

EnterpriseCustom (Usage-based)
Decagon logo

Decagon

Decagon Inc.

Enterprise conversational AI platform resolving 70%+ of customer issues autonomously

EnterpriseCustom
Cobbai logo

Cobbai

Cobbai

AI-first helpdesk with modular AI agents for customer service automation

Paid€0.15 per conversation
Comm100 logo

Comm100

Comm100 Network Corporation

Omnichannel AI engagement platform with AI agents, copilot, and insights

EnterpriseCustom
eDesk logo

eDesk

xSellco Ltd

AI-powered eCommerce helpdesk with marketplace integrations

Paid$49/month
Fin logo

Fin

Intercom

Patented AI agent engine for complex customer service queries

EnterpriseCustom
Bravi logo

Bravi

Bravi

AI operating system for home services with voice and chat assistants

EnterpriseCustom