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Comm100

Comm100 Network Corporation · Founded 2016

Enterprise · Custom
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About

Comm100 is an enterprise-grade AI-powered customer engagement platform trusted by leading organizations. It combines omnichannel support (live chat, email, SMS, messaging) with advanced AI capabilities including autonomous AI agents that resolve up to 80% of queries, AI Copilot for agent assistance, and AI Insights for data-driven decision making. Recent launches include AI Knowledge, AI Quality Assurance, and AI Onboarding.

Features

  • AI Agent (80% automation)
  • AI Copilot
  • AI Insights
  • AI Knowledge base management
  • AI Quality Assurance
  • AI Onboarding
  • Natural language processing
  • 90+ language support
  • Omnichannel messaging
  • Workflow automation

Integrations

ConfluenceServiceNowCRM platforms90+ languages

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