AI Products for CX
Zowie logo

Zowie

Zowie Inc. · Founded 2021

Enterprise · Custom
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About

Zowie is an AI customer service automation platform built specifically for ecommerce brands that handles complex customer interactions with 95%+ resolution accuracy. It uses proprietary X2 and Decision Engine technology to automate refunds, order tracking, and customer inquiries while maintaining brand voice consistency across 175 languages.

Features

  • 95%+ autonomous resolution rate
  • Omnichannel support (chat, email, voice, social)
  • Multilingual support (175 languages)
  • Proprietary X2 and Decision Engine
  • Real-time conversation monitoring and coaching
  • GDPR and SOC 2 compliance
  • Zero hallucination guarantee
  • Seamless e-commerce integrations

Integrations

ShopifyWooCommerceBigCommerceZendeskSalesforceCRM systems

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