AI Products for CX

Zowie

Zowie Inc. · Founded 2021

Enterprise · Custom

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About

Zowie is an AI customer service automation platform built specifically for ecommerce brands that handles complex customer interactions with 95%+ resolution accuracy. It uses proprietary X2 and Decision Engine technology to automate refunds, order tracking, and customer inquiries while maintaining brand voice consistency across 175 languages.

Features

95%+ autonomous resolution rate
Omnichannel support (chat, email, voice, social)
Multilingual support (175 languages)
Proprietary X2 and Decision Engine
Real-time conversation monitoring and coaching
GDPR and SOC 2 compliance
Zero hallucination guarantee
Seamless e-commerce integrations

Integrations

ShopifyWooCommerceBigCommerceZendeskSalesforceCRM systems

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