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TeamSupport B2B AI Platform

TeamSupport · Founded 2011

Paid · $45/user/month (Essential plan)
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About

Purpose-built B2B support platform with proprietary Customer Distress Index that predicts churn risk using AI. Features AI-assisted workflows, automated ticket summarization, and omnichannel support. Connects every support interaction to account-level insights with native Slack/Teams integration.

Features

  • Customer Distress Index (AI-powered churn prediction)
  • AI ticket summarization
  • AI-assisted reply suggestions
  • Multi-channel support (email, chat, Slack, Teams)
  • Account-centric workflows
  • Native Slack/Teams integration
  • Rich-media ticketing
  • Revenue impact tracking

Integrations

SlackMicrosoft TeamsCRM systemsSuccess platformsDevelopment tools

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Review TeamSupport B2B AI Platform

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