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TeamSupport B2B AI Platform
TeamSupport · Founded 2011
Paid · $45/user/month (Essential plan)
About
Purpose-built B2B support platform with proprietary Customer Distress Index that predicts churn risk using AI. Features AI-assisted workflows, automated ticket summarization, and omnichannel support. Connects every support interaction to account-level insights with native Slack/Teams integration.
Features
- Customer Distress Index (AI-powered churn prediction)
- AI ticket summarization
- AI-assisted reply suggestions
- Multi-channel support (email, chat, Slack, Teams)
- Account-centric workflows
- Native Slack/Teams integration
- Rich-media ticketing
- Revenue impact tracking
Integrations
SlackMicrosoft TeamsCRM systemsSuccess platformsDevelopment tools
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