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Sendbird Delight AI (new brand)

Sendbird (delight.ai) · Founded 2013

Enterprise · Custom

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About

Sendbird's rebranded AI agent platform combining omnichannel communication with new Agent Memory Platform (AMP) that gives AI agents contextual business intelligence. Enables personalized, proactive support across voice, chat, email, and SMS with trust and compliance safeguards for enterprise scale.

Features

Agent Memory Platform (AMP) for customer context
Omnichannel deployment (voice, chat, email, SMS)
Proactive conversation initiation
Trust OS compliance framework
Enterprise-grade security
Multi-language support
Real-time conversation memory

Integrations

ZendeskSalesforceFreshworksCustom knowledge basesThird-party helpdesks

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