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Kustomer

Kustomer Inc. · Founded 2014

Paid · Custom (pay-for-what-you-use model with unlimited users)
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About

Kustomer is a purpose-built AI-native CX platform that combines a native CRM, ticketing, and AI Agents into one solution. It uses rich customer data to fuel AI agents for autonomous resolution across email, chat, SMS, and WhatsApp, with new AI Agents for reps and leaders launching.

Features

  • ai-agents-for-customers
  • unified-crm
  • omnichannel-support
  • 40-percent-automation-rates
  • agent-assist
  • sentiment-analysis
  • ai-routing
  • workflow-automation
  • multilingual-76-languages

Integrations

SalesforceShopifyHubSpotStripethird-party systems via OpenAPI

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