AI Products for CX

Kayako

Kayako · Founded 2012

Enterprise · $1/ticket

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About

Kayako is an AI Support Agent platform with a phased pilot-first approach and guaranteed ROI. Features AI triage (auto-classify and prioritize), AI answers with clarification, expert implementation teams, and unique Backlog Breakthrough Guarantee. Trusted by 300+ companies for 60% ticket volume reduction.

Features

AI triage
AI answers
Expert implementation
Backlog guarantee
Real-time metrics
ROI tracking
Omnichannel support

Integrations

ZendeskSalesforceLegacy helpdesks

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