Kapiche

Kapiche Ltd. · Founded 2012

Paid · Custom

About

Kapiche automatically discovers themes in customer feedback without manual tagging or coding. Links feedback themes directly to NPS and CSAT metrics, showing teams what's actually moving customer satisfaction numbers.

Features

Dynamic theme discovery
No manual tagging required
NPS/CSAT linking
Metric correlation
Insight prioritization
Theme trends

Integrations

Survey platformsFeedback channelsAnalytics tools

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