AI Products for CX

Alhena

Alhena · Founded 2024

Paid · Custom (no implementation fees)

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About

Alhena is an agentic AI platform purpose-built for e-commerce customer service. It deploys in under 48 hours with pre-built connectors for Shopify, WooCommerce, and helpdesks. The platform automates multi-step e-commerce workflows like order tracking, returns, and refunds without requiring custom development.

Features

E-commerce workflow automation
Order tracking automation
Returns and refunds processing
Multi-step task automation
Pre-built e-commerce templates
No-code configuration
Real-time context awareness
Multi-channel support

Integrations

ShopifyWooCommerceSalesforce Commerce CloudZendeskGorgiasFreshdesk

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