AI Products for CX

Top Hiver Alternatives & Competitors

Looking for an alternative to Hiver? Here are the best options.

MavenAGI logo

MavenAGI

MavenAGI Inc.

GPT-4 powered customer service agents with 1M+ validated interactions

PaidCustom
Deskpro logo

Deskpro

Deskpro

AI-powered helpdesk with flexible deployment options and multi-channel support

Paid$29/month
Aisera logo

Aisera

Aisera Inc.

Agentic AI platform automating IT, HR, and customer service workflows at enterprise scale

EnterpriseCustom
Intercom logo

Intercom

Intercom Inc.

AI agent platform with Fin AI resolving complex queries and integrating seamlessly with helpdesk

Enterprise$39/seat/month
Ravenna logo

Ravenna

Ravenna Software Inc.

AI-native ITSM platform built natively for Slack with conversational ticketing

EnterpriseCustom
Kommunicate logo

Kommunicate

Kommunicate Pvt. Ltd.

AI-powered automation platform reducing ticket volume with intelligent escalation and human oversight

Paid$34/month (Starter plan)
Capacity logo

Capacity

Capacity Inc.

AI-powered support automation platform deflecting 90% of customer inquiries

EnterpriseCustom
Ada logo

Ada

Ada Support Inc.

AI-first customer service platform resolving 80%+ of inquiries autonomously with reasoning engine

EnterpriseCustom (Usage-based)
Tidio logo

Tidio

Tidio Sp. z o.o.

All-in-one customer service platform with Lyro AI automating inquiries across channels affordably

FreemiumFree (paid plans from $29/month)
Wonderful AI logo

Wonderful AI

Wonderful AI B.V.

Agentic AI platform for culturally fluent customer service agents at enterprise scale

EnterpriseCustom
Decagon logo

Decagon

Decagon Inc.

Enterprise conversational AI platform resolving 70%+ of customer issues autonomously

EnterpriseCustom
Cognigy logo

Cognigy

NiCE Cognigy

Agentic AI platform for enterprise contact centers with voice and chat automation

EnterpriseCustom