AI Products for CX

Wavity

Wavity · Founded 2024

Paid · Custom

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About

Wavity is an AI-native platform that replaces legacy helpdesks by deploying autonomous AI agents across external customer support and internal IT service management. The platform resolves tickets end-to-end, auto-generates knowledge bases from resolved tickets, predicts failures before they occur, and optimizes workflows without human intervention.

Features

Autonomous AI ticket resolution
Auto-generated knowledge base
Failure prediction
Emotional context detection
Omnichannel routing
Self-optimizing workflows
Multi-system integrations
Mobile-first infrastructure

Integrations

SalesforceServiceNowMicrosoftSAPERPsCRMs

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