AI Products for CX

Usersnap

Usersnap GmbH · Founded 2011

Freemium · Free plan available; paid plans available

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About

Usersnap is a comprehensive customer feedback and support platform enabling collection of annotated screenshots, videos, and detailed feedback directly within web applications. Includes customer support features, satisfaction surveys, and integrations with Jira, Zendesk, and Slack for streamlined workflows.

Features

visual-feedback-capture
screenshot-annotations
video-feedback
customer-support-ticketing
satisfaction-surveys
jira-integration
console-log-capture
custom-feedback-widgets
nps-csat-ces-tracking

Integrations

ZendeskJiraSlackAzure DevOpsTrelloAsana5000+ tools

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