AI Products for CX

Tiledesk

Tiledesk · Founded 2018

Freemium · Free/Self-hosted or from $15/month for Starter plan

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About

Tiledesk is an open-source, no-code AI platform for building agentic AI solutions for customer support across WhatsApp, Facebook Messenger, email, and web chat. Features multiple RAG systems, hybrid semantic search, voice automation, and seamless human handoff with customers reporting 75-90% automation rates for common inquiries.

Features

No-code AI agent builder
Multi-RAG knowledge management
Hybrid semantic search
Voice automation
WhatsApp integration
Sentiment analysis
Human-in-the-loop escalation
Multi-agent orchestration
Visual flow builder

Integrations

WhatsAppFacebook MessengerTelegramCustom APIsCRM systemsEmail platforms

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