QuickBlox SmartChat Assistant
QuickBlox · Founded 2013
Enterprise · Custom
About
QuickBlox SmartChat Assistant is an AI virtual assistant integrated into QuickBlox's communication backend platform. It instantly responds to customer queries using knowledge bases and can suggest responses in real-time to agents. The platform supports live language translation, making it ideal for global support scenarios with multilingual capabilities.
Features
- AI virtual assistant
- Knowledge base integration
- Real-time response suggestions
- Live language translation
- In-app messaging
- Chat/video/voice communication
- Agent assist mode
- Custom AI training
Integrations
In-app messagingChatVideoVoiceKnowledge basesCRM systems
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