AI Products for CX

Oracle Fusion Agentic Applications for CX

Oracle Corporation · Founded 1977

Enterprise · Custom - AI Units consumption model

Visit Website Leave Review

About

Oracle's Fusion Agentic Applications embed coordinated teams of specialized AI agents directly into Oracle Fusion Cloud CX. These reasoning-based agents handle complex multi-step processes in sales, service, and marketing, making autonomous decisions while accessing unified enterprise data and maintaining human oversight.

Features

Contract Compliance Workspace for deal protection
Cross-Sell Program Workspace for revenue expansion
Marketing Command Center for growth opportunities
Service support and customer inquiry automation
Agentic Applications Builder (low-code)
Multi-agent orchestration and reasoning
Native Fusion Cloud integration

Integrations

Oracle Fusion Cloud ERPOracle Fusion Cloud SCMOracle Cloud infrastructureOracle data management

Reviews (0)

No reviews yet. Be the first to review!

Alternatives to Oracle Fusion Agentic Applications for CX

eesel AI

eesel

Simple AI support assistant that learns from your knowledge and integrates with existing helpdesks

Pylon

Pylon Inc.

AI-native B2B support platform for Slack, Teams, Discord, and email

Paid$5,000-$10,000/year

Freshdesk Freddy AI

Freshworks Inc.

Native AI suite for helpdesk automation with copilot and autonomous agents

Paid$49/agent/month (Pro plan); Freddy Copilot: $29/agent/month; AI Agent: $100 per 1,000 sessions

Newo.ai

Newo AI Ltd.

Human-like AI agents deployable in minutes with 24/7 availability

MavenAGI

MavenAGI Inc.

GPT-4 powered customer service agents with 1M+ validated interactions

Deskpro

Deskpro

AI-powered helpdesk with flexible deployment options and multi-channel support

View all alternatives

Review Oracle Fusion Agentic Applications for CX

Overall

Ease of Use

Value

Support

Features