AI Products for CX

Lorikeet

Lorikeet · Founded 2024

Paid · Custom

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About

Lorikeet is an AI support agent designed to handle complex customer service workflows across chat, email, and voice. Unlike traditional chatbots, it executes complete workflows end-to-end, including multi-step actions like processing refunds, updating accounts, and resolving intricate issues without human escalation. Founded by former Stripe and Google executives, it's purpose-built for regulated industries like fintech, healthcare, and insurance.

Features

End-to-end workflow automation
Multi-channel support (chat, email, voice)
SOP-based resolution
Secure integrations with guardrails
Real-time escalation management
Customer sentiment analysis
Coach AI for performance diagnostics

Integrations

ZendeskHubSpotSlackEmailCustom systems

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