AI Products for CX

IrisAgent

IrisAgent Inc. · Founded 2022

Paid · $X/agent/month

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About

IrisAgent is an AI agent assist platform that drafts grounded replies inside existing helpdesks with validated accuracy above 95%, avoiding hallucinations through its Hallucination Removal Engine. Deploys in 24 hours and runs in production at Dropbox, Zuora, and Teachmint. Purpose-built for teams seeking human-in-the-loop AI that enhances agents without full automation.

Features

grounded agent assist
hallucination removal
knowledge base integration
real-time suggestions
async assist
automatic knowledge generation

Integrations

ZendeskHelp ScoutIntercomnative helpdesk APIs

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