AI Products for CX

Chatref

Chatref · Founded 2023

Freemium · Free (pay-as-you-go)

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About

Chatref is an AI support agent for websites that learns from your own content using Retrieval-Augmented Generation (RAG). Founded to solve startup support challenges, it eliminates hallucinations by grounding answers strictly in connected PDFs, websites, and knowledge bases. Works across web chat, email, Slack, and WhatsApp with usage-based pay-as-you-go pricing (no per-seat fees).

Features

RAG-based AI with fact-grounding
learns from custom docs/websites
omnichannel (web, email, Slack, WhatsApp)
no per-seat pricing
lead capture automation
shared inbox for human handoff
analytics and insights

Integrations

WebsitesEmailSlackWhatsAppCustom integrations

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