AI Products for CX

Certainly AI

Certainly (formerly BotXO) · Founded 2018

Paid · Custom (quoted per deployment)

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About

Cloud-based chatbot solution specifically designed for e-commerce, webshops, and customer care centers. Provides visual no-code interface with drag-and-drop conversation builder. Powers AI agents that can recommend products, upsell, guide checkout, and resolve queries (returns, refunds, order tracking). Uses LLMs for natural language understanding with pre-built e-commerce templates.

Features

Visual no-code builder
Pre-built e-commerce templates
Product recommendations
Upselling capabilities
Order management integration
Zero-party data collection
LLM-powered conversations

Integrations

ZendeskShopifyWooCommerceMagentoe-commerce platforms

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