AI Products for CX

Workativ

Workativ Inc. · Founded 2020

Paid · Custom pricing

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About

Workativ is a conversational AI platform that helps organizations deploy agentic AI chatbots for IT and HR support. It enables teams to automate employee queries, ticket resolution, and access provisioning through familiar channels like Microsoft Teams and Slack without requiring coding.

Features

Conversational AI chatbots
AI workflow automation
Knowledge AI
Agent handover
Omnichannel deployment
Integration with ITSM platforms
Multi-language support

Integrations

Microsoft TeamsSlackServiceNowFreshserviceJira Service DeskAzure ADOkta

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