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SoundHound AI (with Interactions)

SoundHound AI, Inc. · Founded 2013

Enterprise · Custom

About

SoundHound AI is a public company (Nasdaq: SOUN) that acquired Interactions in September 2025 to strengthen its leadership in agentic AI. The combined platform delivers voice and conversational AI solutions for contact centers, featuring Smart Answering for 100% call handling, Dynamic Drive-Thru, and the Amelia Platform for enterprise AI agents. Processed nearly 30M AI customer interactions in 2025 and handled 100,000+ calls for enterprises.

Features

  • Smart Answering service (100% call handling)
  • Voice AI with advanced speech recognition
  • Multi-language support (25+) with accent adaptation
  • Amelia Platform for enterprise agents
  • Workflow orchestration and human-in-the-loop
  • Dynamic Drive-Thru for drive-thru automation
  • Employee assist and sales ordering

Integrations

Contact center platformsCRM systemsBack-office systemsCustom APIs

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