AI Products for CX

Risotto

Risotto · Founded 2023

Paid · $750/month

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About

Risotto is purpose-built for internal IT support, transforming Slack into a 24/7 automated help desk. It automates tier-1 support, software access provisioning, and knowledge base searches through natural language understanding. Founded by ex-Dropbox and HelloSign engineers, it integrates with Jira, Zendesk, Okta, and knowledge platforms like Confluence.

Features

ChatOps IT support in Slack
Automatic ticket creation and routing
Software access request automation with approval workflows
Knowledge base integration (Confluence, Notion, Jira)
Multi-step troubleshooting with context retention
Identity and access management (IAM) integration
24/7 automated support in Slack channels

Integrations

SlackJiraZendeskOktaGoogle WorkspaceConfluenceNotion

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