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Omilia

Omilia · Founded 2009

Enterprise · Custom
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About

Enterprise-grade conversational AI platform specializing in voice, chat, and omnichannel customer service. Omilia's self-learning AI agents achieve 90%+ task completion rates and deploy in hours without coding. Recently launched Omilia Workforce AI for call quality management and QA automation.

Features

  • Voice AI agents
  • Chat agents
  • Self-learning capabilities
  • Multi-channel support
  • Workforce AI for QA
  • Anti-fraud detection
  • Real-time sentiment analysis
  • 300+ banking/finance models

Integrations

NICE CXoneRingCentralAmazon ConnectTalkdeskWhatsAppFacebook MessengerViberWeChat

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