AI Products for CX

Macha

Macha Inc. · Founded 2024

Paid · $299/mo

Visit Website Leave Review

About

Macha is a no-code AI agent platform that layers autonomous agents on top of existing helpdesks like Zendesk and Freshdesk. It allows teams to build, ground, and deploy AI agents that can resolve tickets autonomously, assist agents in the sidebar, or run as website chatbots without switching helpdesk platforms.

Features

Autonomous ticket resolution
AI agent builder
Multi-system integration
Knowledge base grounding
Credit-based pricing model
Workflow automation
CRM and tool integration

Integrations

ZendeskFreshdeskShopifyStripeSlackNotionCustom webhooks

Reviews (0)

No reviews yet. Be the first to review!

Alternatives to Macha

Pylon

Pylon Inc.

AI-native B2B support platform for Slack, Teams, Discord, and email

Paid$5,000-$10,000/year

eesel AI

eesel

Simple AI support assistant that learns from your knowledge and integrates with existing helpdesks

MavenAGI

MavenAGI Inc.

GPT-4 powered customer service agents with 1M+ validated interactions

Newo.ai

Newo AI Ltd.

Human-like AI agents deployable in minutes with 24/7 availability

Plain

Plain

API-first AI support infrastructure for B2B technical teams

TeamSupport B2B AI Platform

TeamSupport

Account-centric B2B support platform with AI-driven customer distress detection

Paid$45/user/month (Essential plan)

View all alternatives

Review Macha

Overall

Ease of Use

Value

Support

Features