AI Products for CX

Level AI

Level AI · Founded 2019

Enterprise · Custom

Visit Website Leave Review

About

Level AI is a full-stack AI platform built specifically for contact centers, offering agent assist, automated quality assurance, voice of customer insights, AI virtual agents, and real-time coaching. Features InstaScore for consistent agent performance evaluation and Voice of Customer dashboard for trend detection.

Features

Agent assist
Automated QA (InstaScore)
Voice of Customer analytics
AI virtual agents
Real-time coaching
Custom dashboards
Integration with CRM/BI systems

Integrations

ZendeskGenesysAvayaSalesforceTableau

Reviews (0)

No reviews yet. Be the first to review!

Alternatives to Level AI

eesel AI

eesel

Simple AI support assistant that learns from your knowledge and integrates with existing helpdesks

Pylon

Pylon Inc.

AI-native B2B support platform for Slack, Teams, Discord, and email

Paid$5,000-$10,000/year

Freshdesk Freddy AI

Freshworks Inc.

Native AI suite for helpdesk automation with copilot and autonomous agents

Paid$49/agent/month (Pro plan); Freddy Copilot: $29/agent/month; AI Agent: $100 per 1,000 sessions

Newo.ai

Newo AI Ltd.

Human-like AI agents deployable in minutes with 24/7 availability

MavenAGI

MavenAGI Inc.

GPT-4 powered customer service agents with 1M+ validated interactions

Deskpro

Deskpro

AI-powered helpdesk with flexible deployment options and multi-channel support

View all alternatives

Review Level AI

Overall

Ease of Use

Value

Support

Features