AI Products for CX

Kapture CX

Kapture CX · Founded 2014

Enterprise · Custom pricing

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About

Kapture CX is an enterprise-grade agentic AI platform serving 1000+ enterprises across 18 countries. It orchestrates complex customer experience workflows combining AI agents, operational intelligence, and human oversight. Features include omnichannel ticketing, AI-powered chatbots, workflow automation, real-time conversation intelligence, auto QA, and industry-specific solutions for retail, BFSI, travel, and consumer goods.

Features

Agentic AI platform
omnichannel ticketing
AI chatbots
workflow automation
conversation intelligence
auto QA
sentiment analysis
knowledge base
industry-specific solutions
real-time transcription
voice support

Integrations

Multiple enterprise applicationsCRMsbusiness systems

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