AI Products for CX

HelpCrunch

HelpCrunch · Founded 2015

Freemium · Free (up to 1 agent)

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About

HelpCrunch is an all-in-one customer support platform that unites live chat, email, messaging, and AI Agents in a single dashboard. Launched customizable AI Agents in September 2025 that automate customer support by instantly replying using knowledge bases and custom answers. Designed for startups and SMBs.

Features

AI Agents with knowledge base training
Omnichannel chat, email, messaging
Custom AI Agents per function
Multi-language support
Conversational AI with follow-up capability
Human escalation
AI Editor with grammar correction
Analytics and performance reports

Integrations

Knowledge basesChatbot flowsCustom webhooksEmail systemsMessaging platforms

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