AI Products for CX

Gradient Labs

Gradient Labs Ltd. · Founded 2023

Paid · Custom

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About

Gradient Labs is a compliance-first AI customer support platform designed specifically for regulated financial services. It automates both frontline support and back-office processes while maintaining strict compliance standards. The platform achieved the first live autonomous AI agent for a major regulated UK bank with 98% customer satisfaction and superior compliance vs. human agents.

Features

Financial services guardrails
Complex multi-step resolution
Back-office automation
Compliance automation
Vulnerability detection
Complaint detection
SOC 2 certification
Custom intent understanding

Integrations

CRM systemsBilling platformsCompliance tools

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