AI Products for CX

Flowcall

Flowcall Inc. · Founded 2023

Paid · Custom pricing, setup under 1 hour

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About

Flowcall is an all-in-one AI customer support platform specifically designed for e-commerce brands. It combines an AI agent that handles complex multi-step workflows (returns, refunds, exchanges) with a unified helpdesk for WhatsApp, Instagram, Email, and Live Chat. The platform features 100+ language support, real-time order data integration, and achieves 86% resolution rates without human intervention.

Features

Multi-channel unified inbox (WhatsApp, Instagram, Email, Chat)
AI agent with order data integration from Shopify/Magento
Automated workflow execution (refunds, cancellations, exchanges)
Real-time customer context and order information
100+ language support with automatic detection
Image analysis for damage assessment
Visual workflow builder

Integrations

ShopifyMagentoZendeskFreshdeskWhatsAppInstagramEmail

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