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Deskpro

Deskpro · Founded 2010

Paid · $29/month
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About

Deskpro is a modern helpdesk platform that uniquely offers cloud, on-premise, private cloud, or sovereign data center deployment options. It includes optional AI capabilities (Deskpro AI) that index all public-facing content for fast, accurate answers. The platform emphasizes security, compliance (SOC II, ISO 27001, HIPAA), and customization without requiring rip-and-replace migration.

Features

  • Multi-deployment options (cloud/on-prem)
  • Deskpro AI with content indexing
  • Automated routing and triage
  • Ticket summaries and suggestions
  • Multi-channel support (email, chat, voice, social)
  • Knowledge base integration
  • Customizable workflows
  • Voice support at $0.01/call

Integrations

1000+ integrationsSalesforceJIRAActive DirectoryZendeskServiceNow

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