AI Products for CX

Assembled

Assembled Inc. · Founded 2018

Paid · $0.99 per conversation or $0.40 + $2.00 per resolution

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About

Assembled is a support orchestration platform that manages human agents, AI agents, and BPOs in a unified dashboard with intelligent routing and real-time recommendations. It bridges the gap between AI automation and workforce staffing optimization with built-in voice, chat, email, and AI copilot capabilities.

Features

AI voice agents
AI chat agents
AI copilot for agents
Workforce management
Forecasting
Scheduling
Real-time analytics
Capacity-aware routing
Multi-channel support

Integrations

ZendeskSalesforce Service CloudIntercomITSM toolsCRMs

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