AI Products for CX

Text.com (ChatBot by Text)

Text Inc. · Founded 2015

Freemium · Free trial; Paid plans available

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About

Text offers AI-powered chatbots using natural language processing for multi-platform customer support. Delivers instant support across websites, WhatsApp, Slack, and email with 93% customer satisfaction rates. Users automate 125,000+ chats annually with minimal manual intervention.

Features

Natural language processing
Multi-platform deployment
Real-time customer sentiment analysis
Omnichannel support
Knowledge base integration
Analytics dashboard
Conversation insights

Integrations

ZendeskSalesforceSlackWhatsAppFacebook MessengerEmailWebsite chat widget

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