AI Products for CX

Sierra

Sierra Inc. · Founded 2021

Paid · Outcome-based pricing (value-based, tied to business results)

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About

Sierra is a state-of-the-art conversational AI platform built for modern customer experiences. It features declarative development, CI/CD tooling, and multi-agent orchestration, enabling businesses to deploy AI agents across chat, SMS, WhatsApp, email, voice, and ChatGPT. Uses outcome-based pricing and provides real-time personalization based on conversation history and structured business data.

Features

Multi-channel deployment
Real-time personalization
Next-best-action workflows
Data integration
Outcome-based pricing
Multi-agent orchestration
Declarative development
Strategy configuration

Integrations

Chat platformsSMSWhatsAppEmailVoiceChatGPTData warehousesSystems of record

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