AI Products for CX

OpenDesk

OpenStore · Founded 2024

Paid · $49/month

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About

OpenDesk is an AI-powered customer support platform built specifically for ecommerce brands. It offers unified inbox management across Facebook, Instagram, Gmail, and Messenger with auto-drafts, ticket categorization, and actionable insights for reducing customer churn.

Features

Unified multi-channel inbox
AI auto-draft responses
Automatic ticket categorization
Human-centered automation
Customer retention insights
Sentiment analysis
Root cause identification
Unlimited tickets and automations

Integrations

FacebookInstagramGmailMessengerShopify

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