Best AI Call Transcription Tools

Clarity

Clarity

Secure customer service that answers, learns, and solves problems at the root.

Monday.com Service

Monday.com Inc.

AI-powered service management platform unifying ticketing, knowledge, and workflows in one place

Fixify

Fixify Inc.

AI-native IT automation that resolves 75% of help desk tickets automatically

Delight.ai

Delight AI Inc.

AI customer service platform with built-in sentiment analysis and emotion tracking for every conversation

Avoca AI

Avoca AI

AI voice agent for home services handling 24/7 calls, booking, and campaigns

Unthread

Unthread Inc.

Slack-native internal helpdesk with purpose-built AI agents for multi-team workflows

Twig

Teamsync Software Inc.

AI Support Agents That Resolve 80% of Tickets with Citations

Thematic

Thematic

AI-powered feedback analytics extracting themes from open-ended responses

Kayako

Kayako

$1/ticket cost AI helpdesk with expert implementation and ROI guarantee

Vapi

Vapi

API-first voice AI agent platform with 100+ language support

ClientZen

ClientZen

Real-time sentiment analysis for customer feedback and online reviews

Unwrap

Unwrap AI

AI automatically groups customer feedback by sentiment and theme

Kapiche

Kapiche Ltd.

Dynamic discovery of themes in customer feedback linked to business metrics

Clootrack

Clootrack

AI sentiment analysis detecting emotional signals in customer feedback

Productlogz

Productlogz Inc.

AI-powered customer feedback analysis turning insights into action

Robylon

Robylon Inc.

AI voice agents built specifically for customer support

Berry

Berry

AI CSM platform that scales customer success and onboarding with AI

Guru

Guru

AI-powered knowledge platform with enterprise search and verified answers

CloudTalk AI Voice Agent

CloudTalk

Intelligent voice AI integrated with VoIP for scalable customer support automation

ElevenLabs Voice Agents

ElevenLabs

Human-like AI voice agents for 24/7 customer service, sales, and support automation

Lindy

Lindy

No-code AI agent builder for customer service that takes actions across your stack

Genesys Cloud CX with Agentic AI

Genesys

Enterprise CCaaS platform with agentic AI for omnichannel customer experience

PolyAI Agent Studio

PolyAI Ltd.

Low-code platform for deploying enterprise AI agents across voice, chat, and SMS channels

Tenyx

Tenyx

Enterprise-native voice AI agents designed with proprietary speech models for contact centers

Regal.ai

Regal AI

Voice-first AI agent platform automating customer engagement with 97% containment rates

Uniphore

Uniphore Software Systems

Unified AI platform powering agentic workflows for customer service, sales, and operations

PolyAI

PolyAI Ltd.

Enterprise-grade voice AI agents delivering natural conversations and 50%+ containment rates

Flip CX

Flip CX, Inc.

Vertical voice AI that automates 90% of customer service calls for retail, healthcare, and transportation

Risotto

Risotto

AI-powered IT help desk embedded in Slack with intelligent ticket automation

Lucidya

Lucidya Inc.

AI-powered sentiment analysis and customer support tooling for smarter decisions

ChatBotBuilder.ai

ChatBotBuilder.ai

No-code AI chatbot platform for rapid GPT deployment in under 5 minutes

Sidekick

Sidekick Technologies

AI-powered SMS assistant for frontline workers with company knowledge access

Algomo

Algomo

Multilingual AI chatbot platform with 100+ language support and 85% automation rate

ThriveDesk

ThriveDesk

AI-powered helpdesk for SMBs with transparent flat-rate pricing starting at $9/month

Ringly.io

Ringly

Purpose-built AI phone agents for Shopify stores with 73% resolution rate

Text.com (ChatBot by Text)

Text Inc.

AI chatbots and customer service platform with NLP

Featurebase

Featurebase

All-in-one AI support platform for product-led SaaS teams

QuickBlox SmartChat Assistant

QuickBlox

AI-powered chat assistant for in-app customer support with live translation

Beam AI

Beam

Autonomous AI agents for customer support with 99% query resolution capability

CoSupport AI

CoSupport

AI chatbot platform automating high-volume customer inquiries across digital channels at scale

Alhena

Alhena

Agentic AI for e-commerce with 48-hour deployment and pre-built Shopify/WooCommerce connectors

Evly

EverHelp

AI customer service agent with 85% automation rate across 95+ languages

SentiSum

SentiSum Ltd.

AI-native sentiment analysis platform with domain-trained AI for support teams

Oscar Chat

Oscar Chat Inc.

All-in-one AI chatbot, live chat, popups, and email platform for websites

Voiceflow

Voiceflow Inc.

Build, launch, and scale AI agents for every customer channel without code

Assembled

Assembled Inc.

First platform connecting AI automation with workforce management

Thena

Thena Inc.

AI-first B2B customer support platform built for Slack and Teams

DokGPT

Kanerika Inc.

RAG-powered document intelligence chatbot enabling instant access to enterprise knowledge via Teams/WhatsApp

Usersnap

Usersnap GmbH

Visual customer feedback and support tool with screenshot context for faster issue resolution

Kustomer

Kustomer Inc.

First AI-native customer service platform with integrated CRM and SMART AI Agents