AI Products for CX

Top Wonderful.ai (acquired by Zendesk as Ultimate AI) Alternatives & Competitors

Looking for an alternative to Wonderful.ai (acquired by Zendesk as Ultimate AI)? Here are the best options.

eesel AI logo

eesel AI

eesel

Simple AI support assistant that learns from your knowledge and integrates with existing helpdesks

Paid$299/month
Pylon logo

Pylon

Pylon Inc.

AI-native B2B support platform for Slack, Teams, Discord, and email

Paid$5,000-$10,000/year
Freshdesk Freddy AI logo

Freshdesk Freddy AI

Freshworks Inc.

Native AI suite for helpdesk automation with copilot and autonomous agents

Paid$49/agent/month (Pro plan); Freddy Copilot: $29/agent/month; AI Agent: $100 per 1,000 sessions
Newo.ai logo

Newo.ai

Newo AI Ltd.

Human-like AI agents deployable in minutes with 24/7 availability

PaidCustom
MavenAGI logo

MavenAGI

MavenAGI Inc.

GPT-4 powered customer service agents with 1M+ validated interactions

PaidCustom
Deskpro logo

Deskpro

Deskpro

AI-powered helpdesk with flexible deployment options and multi-channel support

Paid$29/month
Plain logo

Plain

Plain

API-first AI support infrastructure for B2B technical teams

PaidCustom
TeamSupport B2B AI Platform logo

TeamSupport B2B AI Platform

TeamSupport

Account-centric B2B support platform with AI-driven customer distress detection

Paid$45/user/month (Essential plan)
Aisera logo

Aisera

Aisera Inc.

Agentic AI platform automating IT, HR, and customer service workflows at enterprise scale

EnterpriseCustom
Intercom logo

Intercom

Intercom Inc.

AI agent platform with Fin AI resolving complex queries and integrating seamlessly with helpdesk

Enterprise$39/seat/month
Ravenna logo

Ravenna

Ravenna Software Inc.

AI-native ITSM platform built natively for Slack with conversational ticketing

EnterpriseCustom
Cognigy logo

Cognigy

NiCE Cognigy

Agentic AI platform for enterprise contact centers with voice and chat automation

EnterpriseCustom